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Batch File for the File Upload Limit Update

Batch File for the File Upload Limit Update

This batch file is designed to update the file upload limit in the CM30 incubation monitoring system. It must be executed before upgrading from version 2.2.3 or earlier to version 2.2.4 or later. The detailed usage conditions and execution steps are outlined below.

Customers Subject to This Notification

This batch is intended for all customers upgrading from version 2.2.3 or earlier to version 2.2.4 or later.

Requirements

1. CM30 applications must be installed.

If the application is not installed, the following error message will appear upon execution:
“Failed to update file upload limit. Please try again or contact support.”

2. Application version must be 2.2.3 or earlier.

If executed on version 2.2.4 or later, the following error message will appear:
“Failed to update file upload limit. Please try again or contact support.”

3. Incubation monitoring and project execution must be stopped.

How to Check Your Software Version

When you start the CM30 software, the version is displayed on the login screen.
Please confirm that it is version 2.2.3 or earlier.

Accessing the Station PC

Execute a remote desktop connection or connect a monitor, keyboard, and mouse to the station PC and log into the station PC.

Example of a remote desktop connection:
Computer: Label attached to the top of the station PC
User name: ●●●
Password: ○○○

*You can access the station PC from an external PC.
*Please change according to the user's settings.

Unzip the batch file

Download the “FileUploadLimitUpdater.zip” file to the station PC and place the unzipped folder on the desktop of the station PC or any other location.

Running the batch file

Right-click on the “FileUploadLimitUpdater.bat” file in the extracted folder and select "Run as administrator."

・After executing the batch file, confirm that the contents of Result (1) are displayed. It may take several minutes for this display to appear.
・In the case a message other than Result (1) is displayed, please confirm the contents of the description according to each of the following Results.

Result (1): Success

File upload limit updated successfully.

After confirming this message, click OK to close the command prompt. You can then proceed with upgrading to version 2.2.4 or later.

Result (2): Failure

Error Messages and Solutions

1. Error: Access denied. Administrator privileges required to modify file upload limits.

Cause: The batch file was not run with administrator privileges.
Solution: Re-run the batch file using "Run as administrator."

2. Error: File upload limit has already been set to this value. No changes made.

Cause: The batch file has already been executed.
Solution: No further action is required.

3. Error: Unable to update the file upload limit while analysis or project execution is in progress. Please try again later.

Cause: Monitoring or project execution is still running.
Solution: Stop monitoring the project execution, then re-run the batch file.

4. Error: Failed to update file upload limit. Please try again or contact support.

Cause: An unexpected error occurred.
Solution: Contact support if the issue persists.

Notes:

  • Administrator privileges are required to execute this batch file.
  • Execute this batch file before upgrading from version 2.2.3 or earlier to version 2.2.4 or later.
  • Ensure that the CM30 incubation monitoring system is fully stopped before running the batch.
  • If you encounter issues such as "batch file execution failure" or "update failure after running the batch," please contact Evident for assistance.
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