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FV4000 / FV4000MPE Firmware Update for cellSens FV Version 3.2.1

FV4000 / FV4000MPE Firmware Update for cellSens FV Version 3.2.1

This software is the firmware update for the FLUOVIEW™ FV4000 or FV4000MPE laser scanning microscope with cellSens™ FV imaging software version 3.2.1. When using this software, cellSens FV version 3.2.1 must be installed in the control PC of the FV4000 or FV4000MPE system beforehand. 

To confirm the version of cellSens FV software, follow these steps:

1) Launch the cellSens FV software.

2) Select “About cellSens FV” from the Help menu.
Select “About cellSens FV” from the Help menu

3) Confirm your version in the “About cellSens FV” window.
Confirm your version in the About cellSens FV window.

Please confirm that the current version is version 3.2.1.85.  If the version is different than this, this firmware update is not applicable.

Installation

1. Before installation

This software comes with an FV4000 Firmware LICENSE AGREEMENT. Prior to downloading the software, please read the FV4000 Firmware LICENSE AGREEMENT. By downloading the software, you are agreeing to the terms of this AGREEMENT. 

2. Download procedure

1) Select the file you want to download from the right side of the page.

  • Download file name: FluoView_HardwareUpdate_3_2_1_85.zip (19.6 MB)

2) Enter the required information to download the file.

  • Serial no: please input the serial number on the back of the touch panel controller (TPC) of the FLUOVIEW microscope system.

Touch panel controller

Back of the touch panel controller
Front (left) and back (right) of the touch panel controller

Serial number for the BX63LF (alphanumeric string of 7 characters)
Serial number for the BX63LF (alphanumeric string of 7 characters)

3. Installation procedure

1) Turn on the power of the control PC for the FV4000 and FV40-PSU.

2) Close all software applications.

3) Save the downloaded file in the appropriate location (desktop, etc.) on the PC.

4) Decompress the downloaded file.

5) Execute the updater (exe file) in the decompressed file folder with the administrator privilege.

6) The LSM Updater window appears.
Turn on the power of all systems and enable the Start update button.

The LSM Updater window appears. Turn on the power of all systems and enable the Start update button.

7) Click the Start update button.
The estimated time required for updating is displayed.
Click the Yes button to start updating.

Click the Start update button. The estimated time required for updating is displayed. Click the Yes button to start updating.

8) After updating, the following dialog box will display. Click the OK button.

After updating, the following dialog box will display. Click the OK button.

9) The following dialog box will display. Finish the updater by following the message and turning off the power of all systems and the control PC. Then, turn on the power again.

The following dialog box will display.  Finish the updater by following the message and turning off the power of all systems and the control PC.  Then, turn on the power again.

Note: the firmware cannot be correctly updated by restarting the OS. You need to completely turn off the power of the control PC.

10) The updater starts automatically.
When the message “Update successful” appears, click the OK button.

The updater starts automatically. When the message “Update successful” appears, click the OK button.
 

※If the message “Update failed” appears, click “Yes” button. Then, the updater will start and repeat steps 6 to 10 again.

If the message Update failed appears, click Yes button. Then, the updater will start and repeat steps 6 to 10 again.

※If the message “Update error” appears, click the OK button. Then, repeat steps 5 to 10 again.

If the message Update error appears, click the OK button. Then, repeat steps 5 to 10 again.

※If the message “Hardware access error” appears, turn off the power of all systems, then turn on only the PC. Next, restart only the OS. After that, turn on the power of the FV40-PSU and wait for the hardware initialization to complete. Then, repeat steps 5 to 10 again. 

If the message “Hardware access error” appears, turn off the power of all systems, then turn on only the PC. Next, restart only the OS. After that, turn on the power of the FV40-PSU and wait for the hardware initialization to complete. Then, repeat steps 5 to 10 again.
 

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